DIGITAL IMAGES – FAQ’s

How long are digital images available for?

Digital images are kept on file for as long as possible so it is likely that you can obtain the original or at least medium-resolution digital images from your wedding or family photo-shoot, no matter how long ago it was. Please note that although reasonable care is taken to preserve the images there is no contractural agreement to do so. Once an initial contract has been met the images may no longer be available. Click here to read more about image archives.

What size are the digital images?

Unless otherwise requested, all digital images are provided as JPEG files. JPEGs are the most commonly used and universally accepted image file type. Images are usually supplied in colour and black-and-white and in one or more of the sizes below.

– Large: Approximately 7 to 10 MB each which can be printed to 24”X16” (approximately A2 poster size). They and should be used for large scale printing.

– Medium: Approximately 1 to 1.5 MB each which can be printed to 12”X8” (approximately A4 paper size). They should be used when ordering medium and small scale prints.

– Small: Reduced file size of approximately 125KB which are ideal for sharing on social media and viewing on screens. They should NOT be used for printing.

Can I copy the digital images?

Yes, and you should. Although the USB flash memory drives that digital images are supplied on should not deteriorate for many years, to prevent unexpected permanent loss you should make multiple copies of the images as soon as possible. Safe storage and back-up is your responsibility. The original USB drives should be kept in their protective box in a dark, dry and cool place to ensure their longevity.

How can I get the best prints from my digital images?

Every image file is produced in “sRGB” colour space and no further image correction should be required to obtain good quality prints from them. Given the opportunity, you should tell this to the printers that you choose otherwise they may apply automatic changes to the images which would cause the prints to be sub-standard.

There are many online companies and high street stores that offer photographic printing. My best advice would be to read reviews on the printers you are thinking of using and to make a small order at first. If you are unhappy with the quality you should contact the provider and insist on a reprint of your order. I have generally found that the more you pay the better and more consistent the quality.